At Based Outlet, your privacy matters. This Privacy Policy explains how we collect, use, share, and protect your personal information when you visit our website or make a purchase. By using our site, you agree to the practices described in this policy. If you have questions, contact our support team.
When you place an order, create an account, subscribe to our newsletter, or contact our support team, we collect information you voluntarily provide. This includes your name, email address, shipping address, billing address, and payment information. Payment card details are processed by our PCI-DSS compliant payment processor and are never stored on our servers.
When you visit our website, we automatically collect certain technical information including your IP address, browser type and version, operating system, referring URLs, pages viewed, time spent on pages, and device identifiers. This information is collected through cookies and similar tracking technologies.
We may receive information about you from third-party services such as payment processors, shipping carriers, and analytics providers. This information is used solely to fulfill your orders and improve our services.
We use your personal information primarily to process and fulfill your orders, send order confirmations and shipping notifications, handle returns and refunds, and provide customer support. This is the core purpose for which we collect your data.
With your consent, we may send you promotional emails about new products, flash deals, and clearance events. You can unsubscribe from marketing communications at any time by clicking the unsubscribe link in any email or contacting us directly. Transactional emails (order confirmations, shipping updates) cannot be opted out of as they are necessary for your purchase.
We use aggregated, anonymized data to understand how visitors use our website, identify popular products, improve our user experience, and optimize our marketing. This data does not identify you personally.
We may use your information to comply with applicable laws and regulations, respond to lawful requests from government authorities, enforce our Terms of Service, and protect the rights, property, or safety of Based Outlet, our customers, or others.
Based Outlet does not sell, rent, or trade your personal information to third parties for their marketing purposes. Your data is yours.
We share your information with trusted third-party service providers who assist us in operating our business. These include payment processors (to handle transactions), shipping carriers (to deliver your orders), email service providers (to send communications), and analytics providers (to understand site usage). All service providers are contractually obligated to protect your data and use it only for the purposes we specify.
We may disclose your information if required to do so by law, court order, or governmental authority, or if we believe in good faith that such disclosure is necessary to protect our rights, your safety, or the safety of others.
In the event of a merger, acquisition, or sale of all or a portion of our assets, your personal information may be transferred as part of that transaction. We will notify you via email and/or a prominent notice on our website of any change in ownership or uses of your personal information.
We implement industry-standard security measures to protect your personal information. All data transmitted between your browser and our servers is encrypted using SSL/TLS technology. Payment information is processed through PCI-DSS compliant payment processors. We regularly review and update our security practices.
While we take reasonable steps to protect your information, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security of your data. In the event of a data breach that affects your rights and freedoms, we will notify you as required by applicable law.
You have the right to access the personal information we hold about you and to request corrections if it is inaccurate or incomplete. To exercise this right, contact us at the details provided below.
You may request that we delete your personal information. We will honor such requests to the extent required by applicable law, though we may need to retain certain information for legal, tax, or fraud prevention purposes.
You can opt out of receiving marketing communications from us at any time by clicking the unsubscribe link in any marketing email or by contacting our support team. Note that opting out of marketing does not affect transactional communications related to your orders.
If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information we collect, the right to delete your personal information, and the right to opt out of the sale of your personal information (we do not sell personal information). To exercise these rights, contact us at the details below.
We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. Order information is typically retained for 7 years for tax and accounting purposes. Marketing preferences are retained until you opt out. Account information is retained until you request deletion.
Our website may contain links to third-party websites, including social media platforms and partner sites. We are not responsible for the privacy practices of these third parties. We encourage you to review the privacy policies of any third-party sites you visit.
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. When we make material changes, we will notify you by updating the "Last Updated" date at the top of this page and, where appropriate, by sending you an email notification. Your continued use of our website after any changes constitutes your acceptance of the updated policy.
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us through our support page. We will respond to all privacy-related inquiries within 30 days.
We use cookies
We use cookies to improve your experience, analyze site traffic, and personalize content. By clicking “Accept” you consent to our use of cookies as described in our Privacy Policy.